Affordable pricing for everyone
Find the perfect plan for your business with us. AIO Tests is available for all three platforms of Jira: Cloud, Server, Data Center
Frequently Asked Questions
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active. When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
The pricing structure for cloud apps is as follows:
Monthly subscriptions up to 10 Atlassian product users are billed at a flat rate price.
Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
The billing is managed by Atlassian. As per Atlassian policy, the pricing for the Cloud version of the add-on is determined by the number of active users in Jira, irrespective of the actual number of users using the add-on. So if your are being billed for 200 Jira users by Atlassian, then the add-on will also be billed for 200 users, even if only 60 users are using the add-on.
Yes, this app has a Data Center approved version. If you’re using a Data Center product, you should install the Data Center version of the app.
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active. If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you’re running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps.